Terms of Service

Last updated: August 9, 2026

These Terms of Service govern your use of the ESTRA website at https://estra.pickpalguide.com and your purchase of products from ESTRA. By visiting the website or placing an order, you agree to these Terms, our Privacy Policy, and our Refund Policy.

1. Eligibility and acceptable use

You must be at least the age of majority in your jurisdiction, or have permission from a parent or legal guardian, to use this website. You may not use the website or our products for unlawful, fraudulent, abusive, or unauthorized purposes, interfere with website security, introduce malicious code, or violate another person's rights.

2. Product information and wellness disclaimer

We make reasonable efforts to display product descriptions, colors, images, prices, and availability accurately, but minor differences may occur. Our nasal strips, mouth tape, sleep patches, and related products are consumer wellness products and are not intended to diagnose, treat, cure, or prevent any disease. Website content is not medical advice. Read all product instructions and warnings before use, stop using a product if irritation or discomfort occurs, and consult a qualified healthcare professional when appropriate.

3. Orders, prices, and payment

Prices and promotions may change without notice. Taxes, shipping charges, and other applicable fees are shown at checkout when available. By submitting an order, you represent that the payment and account information you provide is accurate and that you are authorized to use the selected payment method. An order confirmation does not guarantee acceptance. We may refuse or cancel an order for suspected fraud, pricing errors, inventory issues, payment problems, legal restrictions, or other legitimate business reasons. If we cancel a paid order, we will refund the amount collected for that order.

4. Shipping and delivery

Delivery estimates are estimates and can be affected by carriers, customs, weather, address errors, and other circumstances outside our reasonable control. You are responsible for providing a complete and accurate delivery address. Risk of loss and title transfer as required by applicable law and the selected delivery method.

5. Returns and refunds

Returns, exchanges, damaged items, cancellations, and refunds are governed by our Refund Policy, which is incorporated into these Terms.

6. Accounts and communications

You are responsible for maintaining the confidentiality of your account credentials and for activity under your account. You agree to provide current and accurate information. Transactional communications about orders or accounts may be sent electronically. Marketing messages, when offered, are subject to the consent and opt-out options stated at collection.

7. Intellectual property

The website and its original text, graphics, branding, design, and other content are owned by or licensed to ESTRA and are protected by applicable intellectual-property laws. You may use the website only for personal, non-commercial shopping purposes and may not copy, reproduce, distribute, modify, or exploit its content without permission.

8. Third-party services and links

Our store is hosted by Shopify and may use third-party payment, analytics, advertising, shipping, and other service providers. Third-party websites and services are governed by their own terms and privacy practices. We are not responsible for third-party content or services outside our reasonable control.

9. Disclaimer and limitation of liability

To the fullest extent permitted by law, the website and services are provided on an “as available” basis without warranties not expressly stated in these Terms. ESTRA is not liable for indirect, incidental, special, punitive, or consequential losses arising from use of the website or products. Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded.

10. Indemnification

To the extent permitted by law, you agree to indemnify and hold ESTRA harmless from third-party claims arising from your unlawful use of the website, your violation of these Terms, or your infringement of another person's rights.

11. Termination, severability, and waiver

We may suspend access for a material violation of these Terms. If any provision is unenforceable, the remaining provisions remain in effect. A failure to enforce a provision is not a waiver.

12. Governing law and consumer rights

These Terms are governed by applicable laws in the jurisdiction where the store operator is established, without limiting mandatory consumer protections that apply where you live.

13. Changes to these Terms

We may update these Terms by posting a revised version on this website. Changes apply from the posted effective date and do not reduce rights attached to orders placed before that date where prohibited by law.